You have questions; we have answers!

We’ve compiled a list of frequently asked questions and answers that providers like you are asking. All of your questions matter to us at Falcon EHR, so please call 1-877-99-FALCON or e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it for answers to any additional questions you may have.

Why is Falcon EHR Web-based?

We realized the need to offer a solution that was cost-effective, competitive and convenient for Falcon EHR customers. By having a Web-based solution, practices do not have to purchase, maintain or support expensive servers to run the EHR in-house. In addition, the system updates and upgrades are done remotely, without any additional work by or expense to you. Finally, with a Web-based solution, you have access to your practice and patient data wherever and whenever you have Internet connectivity.

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What are the technical requirements to implement Falcon EHR?

Being a Web-based solution has its advantages. The basic requirements to use Falcon EHR are a fast Internet connection and a computer running the latest version of Internet Explorer or Firefox. An iPad may also be used for rounding.

Please click here for the detailed list of minimum requirements.

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Why get an EHR now?

With stimulus incentive payments scheduled to start in the middle of 2011, there is no better time than now to choose, install, learn and use an EHR. Delaying can reduce possible maximum incentive payments and may lead to penalties for not adopting at all. In addition, an EHR solution can enable you to achieve:

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Is Falcon EHR Meaningful Use / ONCHIT Certified yet?

Falcon EHR received ONCHIT (or Meaningful Use) certification on June 1st, 2011, which means it can be used by physicians to qualify for Meaningful Use of an EHR. By demonstrating Meaningful Use, physicians can qualify for federal stimulus payments of up to $44,000*.

For some practices, EHR selection, implementation and meaningful use training program can take twelve months or longer, so the time to select the right EHR for your practice is now. The good news is that in the first payment year, physicians are only required to attest to meaningfully using a certified EHR for 90 continuous days, to qualify for the maximum incentive.

If you are currently using Falcon EHR you can now begin to logging your 90 days of Meaningful Use for the first year of the incentive program. If you are still searching for an EHR, register for a demo and learn how you can qualify for Meaningful Use incentives. Or complete a contact form, or call (877) 99-FALCON.

*$44,000 is the maximum amount for the Medicare incentive program but physicians who qualify for the Medicaid incentive program, can be eligible for more stimulus funds.

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Is Falcon EHR available to any physician of any specialty?

Yes. While Falcon EHR focuses on the specialty of nephrology, the software is available to any physician of any specialty.

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If I care for patients at any DaVita facility, are there any other things I should know about?

Yes! Falcon EHR is one solution within the Falcon suite. The other solutions within the suite – Falcon Dialysis, Falcon Lab and Falcon Access – all work with Falcon EHR in connecting you across the points of your patients’ care.

Falcon Dialysis manages dialysis patients’ information exclusively in DaVita® centers. This dynamic reporting solution enables detailed and aggregated dialysis reports, graphing and trending as well as customized reports, including:

The relentless pursuit of quality™ happens when Falcon Lab connects the physician’s office with DVA Laboratory Services®. Nephrologists and their staff can register and schedule patients, place lab orders and access trends and reports on lab data using this dynamic tool from any computer. Falcon Lab’s capabilities include:

Falcon Access is used within Lifeline Vascular AccessSM managed centers to oversee a patient’s medical record through scheduling, procedure documentation, materials management, access outcome tracking and reporting tools. Falcon Access includes:

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Will Falcon EHR interface with my current practice management software?

Our solution has the capability to interface with most practice management (PM) software. For more information on what is required to build a custom interface, please contact our knowledgeable product specialists.

If you are looking for a new practice management solution, Falcon EHR has developed an interface with athenaCollector®, an industry-leading PM vendor. The products, when combined, create a full-featured, easy-to-use EHR and PM solution.

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I still have more questions – what now?

Call 1-877-99-FALCON or click here for the Contact Us page. We are eager to provide the best possible experience for you and your practice.

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